Stubborn Stains or Dried Spills

To Clean Quartz/Granite or any stone, NOT JUST GRANITE recommends using warm water and a mild detergent or a quality spray-and-wipe-type cleaner recommended for stone. If, however, you wish to give your Quartz/Granite counter-top surface a thorough cleaning, NOT JUST GRANITE recommends using Rejuvenata for GRANITE (available from NOT JUST GRANITE) or Q Action for QUARTZ (also available from NOT JUST GRANITE). Rejuvenata has a diluted formula of the granite impregnating sealer that is on your worktop, so not only cleans the worktop but also protects it, the more you use the product. This is highly recommended. For more details, please visit

Note: Do not use cleaning products that have high ph (acid) level (over 4), such as oven cleaner or paint remover as they etch and damage the surface.

To remove adhered materials like food, gum and nail polish, first scrape away the excess with a sharp blade or plastic putty knife.

Heat Resistance

Granite can tolerate moderately hot temperatures for brief periods of time (a few seconds for example). Prolonged exposure will result in discolouring or other types of damage. For quartz, it is not recommended for hot temperatures.

Direct contact between very hot pots and the stone surface should be avoided. Excessive localized heat may damage the surface or cause hairline cracks. We always recommend using an insulator/Hot Pad/Trivet, especially when using cooking units like electric frying pans, woks or kettles.

Tough:Yes, Indestructible:No

As with any surface, Quartz/Granite can be permanently damaged by exposure to strong chemicals and solvents that undermine its physical properties. Do not use products that contain trichlorethane or Methylene chloride, such as paint remover or strippers.

As with any surface, Quartz/Granite can be permanently damaged by exposure to strong chemicals and solvents that undermine its physical properties. Do not use products that contain trichlorethane or Methylene chloride, such as paint remover or strippers.

Avoid any highly aggressive cleaning agents like oven/grill cleaners and dishwasher agents that have high alkaline/ PH levels. Products containing oils or powders may leave a residue and should be rinsed off thoroughly. Should your surface accidentally exposed to any of these damaging products, rinse immediately with water to neutralize the effect.

Scratch Resistance

Quartz/Granite is a scratch resistant surface; however, avoid abuse using sharp objects such as sharp knives or screw drivers directly on to the surface.

Honed Finish Cleaning and Maintenance

Please understand that Honed Finishes will require more daily maintenance than our polished finishes. Since there is more exposed surface area with honed finishes, metal marks, finger prints and other signs of daily living will show on honed material. Most of these marks can be easily removed with little effort and cleaning products. For tough Stains, gently work the area with the cleaner and a green Scotch-Brite pad.

Honed materials may obtain slight surface markings during transportation, fabrication, or installation. These marks can usually be removed using the above mentioned cleaning methods or with Acetone. Note: Under no circumstances should any type of stone impregnating sealers be applied to any Quartz surface.

Stone Care Tips

Granite differs in their texture but they all have similar properties such as resistance to the invasive action of most substances found in the house. Unlike marble and limestone, granite is the least affected by acids or alcohol. It shouldn't be damaged from standing hot utensils on it or by sharp knives.

Please read below some of our recommended stone care tips. For further information please don't hesitate to contact us. We also have a recommended selection of Stone Care Products for purchase.

Stones Are Porous - Sealing

All stones, due to their granular construction, are porous to a greater or lesser extent and most granites fall into the latter category. To reduce the slight ability of granite to absorb liquids, the surface is treated with a proprietary sealer that penetrates the surface and fills the microscopic voids between the crystals. This process is done in the factory at the completion of manufacture.

Your granite worktop IS sealed in our factory using the latest up-to-date impregnating sealer. It is treated with stain-proof™ by Dry Treat. This sealer has a 15 year performance warranty. This means that you need never seal the worktop again. The worktop is not impenetrable to stains though if left on the worktop and not cleaned up. You can visit for full information on this product.


With the lighter coloured granite you may notice a slight darkening of the stone in areas where water has been allowed to stand, but this should fade away as it dries out.

While Granite is stain resistant, substances such as oils, grease, and products that contain these substances can stain or darken your granite if not wiped up quickly.

Other natural stones other than granite have a much higher chance of staining. Please use the utmost care and wipe up spills immediately.

Acids and Alcohol

Marble and Limestone are susceptible to the aggressive action of acids and alcohol. Care should be taken to remove spillage of fruit juice, particularly lemon, wine and vinegar, beetroot etc., e.g. the residue of red wine on the base of wineglasses will leave its mark. Nail varnish and any other solvent or oil based products will stain if not wiped up immediately.

Materials not to be used on Granite: Formic acid, Hydrofluoric acid, Nitric acid, Sulphuric acid, Phosphoric acid, Hydrochloric acid.

Routine Care

We recommend that you clean your granite worktop with either a mild soap (or a non-abrasive light neutral detergent (PH7)) and water or a cleaner specifically made for stone surfaces. To dry your granite, you can use a chamois leather or similar. Drainer Grooves can be cleaned using a wire wool.

Do not use glass cleaner to clean marble, limestone or onyx under any circumstances!
Scratching and Chipping

Under normal use Granite should not scratch or chip. It is safe to occasionally cut and slice on your worktops. However, we recommend using a cutting board to keep from dulling your cutlery. Dragging very heavy objects, such as a tool box with dirt, grit or sand on its bottom may cause the granite to scratch.

Heat Resistance

Do not leave hot pots/pans on the granite worktop for longer than a few seconds as burning/marring could occur. Natural stones other than granite are not heat resistant.

Although Quartz is to a degree heat-resistant, it is not heat-proof. It is and can still be subject to potential damage when exposed to sudden and extreme temperature changes such as hot pans. For this reason, we recommend the use of trivets whenever possible.

Marble and Limestone are highly porous materials that can stain, scratch, etch, chip and crack if not taken care of properly.